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Information and Digital Group (IDG)

Knowledge Articles

Your account

How to register your account:
Staff | Student | Applicant

How to log in

How to recover your user code or password

 

Wi-Fi

How to connect to Wi-Fi (eduroam)

A guide to the VPN

How to connect to the VPN

How to configure DNS and DHCP settings correctly for university network access:

Windows | macOS | iPhone/iPad | Android

Email and Teams

A guide to your email and email alias

How to access your email

A guide to Microsoft Teams

 
 

Security

How to keep your accounts and data secure

A guide to MFA

How to set up MFA

How to renew suspended accounts

Information for new staff

Staff IT induction

How to get help

 
 

Information for new students

Student IT induction

Recommended IT device specifications

Student device loans

How to get help

Need more help? Ask Itika, our virtual assistant,Link opens in a new window or visit the full Knowledge BaseLink opens in a new window