Getting a UK mobile phone number
Quick start- What do you need to know?
If you are moving to the UK for the first time, you may need a UK mobile phone number to use some services in the UK such as:
- Registering with a GP
- Online shopping from UK supermarkets
- Accessing UK services
Before you depart for the UK
This guide provides helpful information on using your existing phone in the UK and offers an introduction to local mobile phone services.
SIM Lock (County Lock)
Some operators lock the handset to their network; so that it can't be used with another provider's SIM card. Watch this video Link opens in a new windowto check if your phone is locked. If it is locked, you may need to contact your current network provider in your home country.
Virtual UK Number
Consider signing up for a virtual UK phone number before you arrive; while you wait to arrange a more permanent number. Examples of companies include:
'Pay-as-you-go' (PAYG) SIM Cards
With PAYG, you would need to add credit to your phone to use data, send texts and make calls.
You can also buy a monthly plan, which may be fixed for 12 months or automatically renewed on a rolling basis.
Ordering a UK SIM to your home address abroad
Some companies, e.g. Giffgaff Link opens in a new windowalso offer delivery of their pre-paid SIM cards around the world.
Once you arrive
Keep your Student Records up to date
Once you have completed course registrationLink opens in a new window, you need to keep your contact details up to date.
This means when you have a new UK phone number (including every time you change number), remember to update your Student Records Online Link opens in a new windowas soon as possible.
Buying a sim card in person
Please note that many other providers are available and the University does not recommend any of the providers listed on this page. It is your responsibility to ensure that your chosen product works for your individual needs.
There are several network providers who offer pay-as-you-go services; and this comparison site Link opens in a new windowcan help you decide which service suits you.
Buying a SIM card on arrival
Most airports or supermarkets will also offer pre-paid SIM cards. Note that many retail outlets at UK airports are operating shorter opening hours than normal.
More information:
For general advice about getting a UK mobile phone, visit the UKCISALink opens in a new window page.